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Eukarya Biosystems Eukarya Biosystems
Available for pilots

Municipal health

VagaCertaScheduling, queues and no-shows under control.

Fewer lost slots in municipal public health and a clear forecast for those waiting.

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Features

From reminder to dashboard, in one place

Scheduling, waiting list and messages to citizens, alongside the system the Health Department already uses.

  • WhatsApp reminder

    3 days and 1 day before the appointment.

  • One-tap confirmation

    1 confirms, 2 cancels.

  • Automatic queue

    The free slot goes to the next person.

  • Citizen lookup

    Queue position and expected wait on the phone.

  • No-show risk

    Prediction with the reason explained.

  • Health Department dashboard

    No-shows, waiting times and reused slots.

  • Imports spreadsheets

    Starts with the spreadsheets you already have.

  • Audit trail

    Every change recorded.

Built for the scheduling routine

Works alongside the current system, with no IT project.

Illustration: calendar, patient queue, dashboard and phone with reminders
  • The Department's rules

    Priorities and deadlines set by the team.

  • No system replacement

    Spreadsheet in the pilot, integration later.

  • Plain language

    Clear messages for every citizen.

  • Losses avoided

    How much was saved from no-shows.

In practice

See VagaCerta on screen

VagaCerta dashboard with no-shows, confirmations and reused slots
Health Department dashboard. Demo data.

Who it is for

Municipal health departments and scheduling centers.

Results we track

No-show rateConfirmations before the appointmentWaiting time by specialtySlots reused

Frequently asked questions

Questions about VagaCerta

How do you reduce no-shows in public health appointments?

VagaCerta sends a WhatsApp reminder 3 days and 1 day before the appointment. The person confirms or cancels with one tap, and the freed slot goes to the next person in line.

How does appointment confirmation via WhatsApp work?

The person replies 1 to confirm or 2 to cancel. Answers show up on the Health Department dashboard, together with no-shows and waiting times.

Can citizens see their position on the waiting list?

Yes. With a code, they check their position and expected wait on the phone.

Does the Health Department need to replace its system?

No. The pilot starts with the spreadsheets the Department already uses, and integration comes later.

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Want to see VagaCerta in action?

Book a demo with our team.

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